R.G.P.V. BHOPAL,M.P.
AUTOMOBILE ENGG 6TH SEMESTER
AU-601 OPERATIONS MANAGEMENT
UNIT-I
Operations Management (OM):Definition, history, industrial and IT revolution (ERP); tangible
and service products continuum, employment shift from agriculture & manufacturing to service;
customer orientation; basic process formats on product volume-variety graph; concept of raw process time, critical WIP, bottle neck thruput and cycle-time with example of Penny-Fab-1,2; Littles law, best & worst case performance, thruput & cycle time formula in practical-worst-case; criteria of performance & decision area; business strategy, environment scan, SWOT, Porters’ five forces, core competency, competitive priorities of cost,quality, time & flexibility, order winners; production strategy of Make To Order-MTO, MTS and ATO (assemble to order); productivity, standard of living and happiness.
and service products continuum, employment shift from agriculture & manufacturing to service;
customer orientation; basic process formats on product volume-variety graph; concept of raw process time, critical WIP, bottle neck thruput and cycle-time with example of Penny-Fab-1,2; Littles law, best & worst case performance, thruput & cycle time formula in practical-worst-case; criteria of performance & decision area; business strategy, environment scan, SWOT, Porters’ five forces, core competency, competitive priorities of cost,quality, time & flexibility, order winners; production strategy of Make To Order-MTO, MTS and ATO (assemble to order); productivity, standard of living and happiness.
UNIT-II
Product:-Life Cycle and PLC management;design steps, evolution and innovation, traditional v/s concurrent design, form & functional design,simplification and standardization, differentiation / mass customization, modular design, design for mfg & environment (DFM, DFE), technologies used in design. Service characteristics and classification based on people-things v/s direct-indirect service actions, service triangle of customer, provider & system; technical and functional (delivery) service quality and other service performance factors, Valerie’s service quality model; globalization of services.
UNIT-III
Processes:transformation and value addition, selection based on cost, quality & flexibility considerations; reliability, bath-tub curve, series & parallel components, MTBF; availability & maintainability, preventive maintenance, TPM; value analysis; replacement models; Quality-definition, Taguchi loss function, cost of quality, chain action of improving quality to productivity to motivation and low cost; product and process specs; the funnel-marble experiment and variance reduction, process capability, six sigma and its implementation by DMAIC, QFD, TQM and ISO-9000.
UNIT-IV
Plant-facilities:Impact of organization strategies on choice of region & site,existing or new organization, decision-affecting factors for location, load distance, dimensional and factor analysis methods, Brown-Gibson model, foreign locations, non-profit govt. services (health, school) locations.facility layout objectives and factors, basic layouts, merits and optimization; subjective relationship ranking method, computer programs CRAFT & 3-d modeling; problems of inventories flow and operators in process layout and inflexibility in product layout, flexible cellular layout, group technology; capacity and equipment selection, importance of spare capacity to reduce Q-length and cycle time.
UNIT-V
Programs/ procedures of production control (PPC):corporate and production planning process, aggregate plan, master production schedule and material planning; matching supply to demand fluctuations over time horizon, Forecasting elements, time series, regression, causal and Delphi methods; use of LP in aggregate plan and HMMS model, assembly line balancing, elemental task, station time and cycle time, balance delays; sequencing, Johnson method for n-job 2/3 m/c, NP hard job-shop sequencing, heuristic dispatch rules; synchronous mfg, TOC, drum-buffer-rope and focus on bottleneck as control point; JIT lean mfg, Kanban and CONWIP shop floor controls, Kaizen.
REFERENCE STUDIES:
- Chary SN; Production and Operations Management; TM
- Hopp W and Spearman M; Factory Physics; TMH
- Gitlow Howard et al; Quality Management; TMH
- Khanna RB; Production and Operations Management; PHI
- Vollman, berry et al; Manufacturing planning and control for SCM; TMH.
- Chase Richard B et al; Operations management; SIE-TMH
0 comments